Warranty & No-Warranty Policy
Company Name: TKS CUSTOM SUPER MODZ LLC
Effective Date: January 27, 2026
Governing Law: Washington State, USA
Table of Contents: LINK
1. Warranty Overview
TKS CUSTOM SUPER MODZ LLC does not provide any implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Products and services are offered either with a clearly stated, limited warranty or on an “as-is” basis. Any warranty coverage, if offered, is explicitly defined in writing at the time of sale or service. If no written warranty is stated, no warranty applies. Even when an item is not covered by warranty, TKS CUSTOM SUPER MODZ LLC may choose to offer repair, replacement, or other assistance at its discretion. Any such assistance is voluntary and does not create or extend warranty rights.
2. When a Warranty May Be Offered
In limited situations, a short-term or item-specific warranty may be offered. Any such warranty will:
- Be clearly stated in writing
- Apply only to the specific product or service listed
- Cover only the specific issue described
- Be limited in duration and scope
No warranty exists unless it is explicitly stated. Past experiences, assumptions, or informal communications do not create a warranty.
3. No Implied Warranties
Unless a warranty is clearly stated in writing, products and services are provided without any implied guarantees.
This includes, but is not limited to:
- General expectations of reliability
- Fitness for a particular purpose
- Compatibility beyond what was expressly agreed to at the time of sale
4. What Is Not Covered
Whether or not a limited warranty is offered, the following are not covered:
- Misuse, abuse, neglect, or improper handling
- User error or incorrect installation
- Electrical issues, power surges, or environmental damage
- Normal wear and tear
- Cosmetic changes after delivery
- Modifications, repairs, or alterations performed by anyone other than TKS CUSTOM SUPER MODZ LLC
- Software changes, updates, or third-party tools
- Compatibility issues with third-party hardware, software, or services
- Damage occurring after delivery or pickup
5. Custom & Modified Items
Custom-built, modified, or user-specified items may have limited or no warranty coverage due to their altered or experimental nature. In many cases, these items are sold without warranty. By purchasing custom or modified items, customers acknowledge and accept the risks involved.
6. Warranty vs. Returns, Refunds & Disputes
Any warranty consideration is separate from and does not extend:
- Return eligibility
- Refund timelines
- Replacement windows
- Chargeback or dispute deadlines
Warranty review does not pause, reset, or override any other policy timelines.
7. Warranty Determinations
Warranty eligibility and outcomes are determined solely by TKS CUSTOM SUPER MODZ LLC after review. Customers requesting warranty consideration must provide clear documentation demonstrating the claimed defect or issue. This may include photographs, descriptions, testing details, or return of the item for inspection. TKS CUSTOM SUPER MODZ LLC may require inspection, testing, or verification before determining whether an issue is covered under warranty. Warranty determinations are final and are based on the information available at the time of review.
8. General Policy Provisions
This policy is subject to the General Policy Provisions set forth in the Terms of Service.